Website Policy
This website is operated by The Works Group Pty Ltd, trading as Jetclean Services Group, as part of providing management, marketing and financial services to Jetclean Australia Pty Ltd and associated companies. The Jetclean Services Group (hereafter referred to as Jetclean) accepts payments in return for services provided by Jetclean Australia and associated companies and contractors. Our registered address is 83 Greenhill Road, Wayville SA 5034.
Currency
Payments are only accepted in Australian Dollars (AUD). Any payments made by international credit cards will be converted by the bank to Australian Dollars. An international conversion fee may apply.
Refunds
JetClean Australia Pty Ltd and associated companiesprovide services in good faith, and allow its customers to make payment after completion of the work. We do not normally give refunds. If you have a concern please contact your JetClean Australia representative.This policy is not intended to override or limit your statutory rights in any way.
Security Policy
JetClean is very concerned about your security on the web. This site uses the Nab Transact system. Nab Transact provides security and privacy. Your credit card details go directly to our bank, NAB, and are not recorded by JetClean or associated companies.. This minimises the disclosure of your information and provides a layer of confidentiality to the transaction.
Technology Used
Nab Transact uses industry standard Secure Socket Layer encryption technology to secure communication sessions with customers and merchants. Using firewalls in front of the Payment Gateway and within the system, it restricts access to information regarding the payment transactions. Nab Transact only allows customers with browsers supporting SSL encryption technology to access the payment facility. This facilitates secure transmission of transaction details. You can verify that your session is secure by locating the lock icon in the bottom right-hand corner of your screen. Nab Transact fully complies with Visa's AIS program and MasterCard's Site Data Protection Programme. Nab Transact complies with the following PCI standards:
1. Install and maintain a firewall configuration to protect data
2. Do not use vendorUsupplied defaults for system passwords and other security parameters
3. Protect stored data
4. Encrypt transmission of cardholder data and sensitive information across public networks
5. Use and regularly update anti virus software
6. Develop and maintain secure systems and applications
7. Restrict access to data by business needUtoUknow
8. Assign a unique ID to each person with computer access
9. Restrict physical access to cardholder data
10. Track and monitor all access to network resources and cardholder data
11. Regularly test security systems and processes
12. Maintain a policy that addresses information security
Delivery Policy
All payments in return for services provided. No goods should be expected in exchange for a payment.
Privacy Policy
We are committed to protecting your privacy. Any personal information you provide to us will be used only to provide you with information about our goods and services. It is important for you to note that when you use our services that we need information from you to keep proper records. If you wish to remain completely anonymous you may donate over the counter at any Heritage Building Society branch.
Your Personal Information
You are able to visit our website without disclosing any personal information to us. If you make a payment to us or choose to provide your personal information to us, we will only use this information for purposes you have agreed to. If you do not wish to receive marketing material, you may make such a request to our Privacy Officer. Other than this, we may disclose your informaiton to our assiated companies and sub-contractors as part of providing your goods and services, but we will not give your personal information to anyone else without your approval. JetClean will keep your personal information confidential & secure. All of your information is kept in a location that is protected by secure servers. If you wish to access the information we have on you at any time please contact our Privacy Officer. We aim to ensure all of your personal information is accurate at all times. To assist us in doing this we ask that you inform us of any changes to your information by fax, phone or email. Personal information will not be disclosed without your consent, the only exception to this is where we would be required by law to do so. JetClean will not accept responsibility for the use of any information that has been obtained through unauthorised access.
If you have any further queries in regards to our privacy policy you can contact our Privacy Officer at:
Privacy Officer
The Works Group t/a JetClean Services Group
PO Box 4061
Norwood South SA 5067
